Case Studies
A collection of real-world scenarios that demonstrate how Gordian Risk’s leadership helped actual organizations take strategic, decisive action to protect their people, operations, and reputations.
Climate Impacts
Scenario
Imagine being a leading telecommunications company in the US, providing essential services to the public and government. Your market position is strong. Now, imagine a Category 4 hurricane threatening a coastal state where you have market leadership. The hurricane brings torrential rain, 120 mph winds, and a 10-foot storm surge, endangering densely populated areas that rely heavily on your services to stay connected. To complicate matters, your cell phone provider is set to launch a new phone just days after the hurricane’s projected landfall.
Threats
The hurricane is likely to knock out 65% of the power grid, causing widespread darkness and disrupting cellular and internet services.
State and federal agencies are concerned about how quickly you can resume services and ensure redundancy.
Your cell phone provider is reconsidering their launch strategy, potentially affecting your quarterly results and shareholder value.
Solutions
Despite having a mature business continuity plan, the unprecedented severity of the hurricane tested the organization’s preparedness:
The company deployed prepositioned resources and manpower to key areas before the storm made landfall.
Entire communities were flooded, and bridges and overpasses were cut off. The company leveraged situational awareness to deploy assets safely and restore connectivity quickly.
The response combined human capital, technology, and process to address immediate needs while planning for sustained recovery efforts.
Outcome
The telecommunications company achieved remarkable results despite the hurricane’s devastating impact. By increasing situational awareness and employing effective crisis management strategies, the company solidified trust among consumers, government agencies, and its business partners.
Temporary networks were established in affected communities within days, ensuring minimal disruption to services.
State and federal agencies experienced only intermittent service interruptions, maintaining critical communication during recovery efforts.
The cell phone launch proceeded as planned, preserving consumer confidence and protecting shareholder value.
Evaluate Your Readiness
GRS provided the expertise, tools, and communication strategies to mitigate the storm’s impact and hasten recovery. If your organization faces similar challenges, Gordian can help you build a resilient strategy to navigate disruptions and maintain confidence among your stakeholders.
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